Refund & Cancellation Policy

Last updated · 18 October 2026

Our reports are personal, digital services. This policy explains when you can cancel and when you get your money back.

1. Before your report is delivered

You can cancel at any time before we send your report, and we refund the fee in full.

2. If we cannot deliver

If we cannot deliver your report within 24 hours of your payment and details, you can ask for a full refund instead of waiting.

3. After delivery

Once a report has been delivered, the service is complete and the fee is not refundable, except in these cases:

• Our mistake — if there is an error in the calculation or in the birth details as we entered them, we correct the report free of charge. If we cannot correct it within 7 days, we refund the fee in full.
• Duplicate payment — if you paid twice for the same request, the extra payment is refunded in full.

Disagreeing with what a chart indicates is not, by itself, a reason for a refund. We are always happy to explain a reading.

4. Family yearly plan

You can cancel within 7 days of payment for a full refund, as long as no report under the plan has been delivered. After that, the plan is not refundable.

5. Temple vastu

You can cancel for a full refund before the site visit takes place. Once a visit has happened, travel costs already incurred are not refundable. If we have to cancel, we refund everything you have paid.

6. How refunds are paid

Refunds go back to the same payment method within 7 working days of approval. To request one, message us on WhatsApp or email us with your name and the payment reference.